Inside Sales Support

Responsibilities and duties include:

  • Process incoming orders, confirm pricing and availability of product and make changes to customer orders as required
  • Process daily credit card transactions
  • Perform invoicing functions of Canadian customer orders
  • Daily filing of Inside Sales Department documents
  • Other various clerical duties
  • Train to:  Identify and establish new accounts while maintaining the current customer base
  • Train to:  Provide technical support to designated product lines
  • Train to:  Prepare pricing and delivery quotations
  • Train to:  Issue RGA’s and Credit Memo’s and approve / disapprove short payments
  • Other duties as assigned by direct supervisor




Knowledge of: Microsoft Office; Word & Excel


Skills/Ability to: Handle multiple tasks, effective management of time and resources, excellent organizational skills with attention to detail, proficient and accurate data entry skills


Minimum Educational Requirements:

  • High School Diploma
  • Undergraduate Degree preferred



Western offers a competitive salary and benefits package. Qualified candidates may submit a resume (MUST include salary requirements) by email to, by fax at 440-871-1279, by mail or in person at: 33672 Pin Oak Parkway, Avon Lake, OH 44012 or 875 Bassett Road, Westlake, OH 44145.  No phone calls, please. DRUG FREE/EOE